Store Policy

Customer Care

We make personalized gift-giving easy, fast and letter-perfect -- we guarantee it!
Our buyers select only the highest quality gifts, which are then customized just for you! We inspect every item again for quality and accuracy before it ships to you or someone special.

We guarantee our personalized products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return unless there is a manufacturing error or product defect. All refunds or exchanges must be made within 10 days of receipt.

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!)
Please review your personalization and order details before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at westcoastlaserdesign@gmail.com if you have questions about personalization, before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they are immediately sent into production. NOTE: westcoastlaserdesign.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

Understandably, no refunds can be issued for orders delayed due to adverse weather conditions. Thank you for understanding.

Privacy & Safety

Privacy Policy

Protecting your privacy is very important to us. West Coast Laser Design, LLC will only use the information you share with us to process your orders and to enhance your shopping experience. We do not rent, trade, or sell your personal information to others. And, we respect your preferences in how we use it.
 

Information Collection

When you place an order, we ask for your name, e-mail and mailing addresses, payment information and the phone number of your shipping address. We need this information to process and fulfill your orders, and to notify you of your order status.

When you request newsletters or reminder services, we ask for your e-mail address. Then we forward any information you request to your e-mail account.

Information Protection

All customer information within our systems is protected against unauthorized access. We do not sell or trade your personal information to advertisers, marketers, or anyone else without your consent. We will not release any information on you to anyone without your consent, [except as necessary to comply with court orders or other authorities]. We provide a high level of security for our computer systems, databases, and networks to protect all customer information in our systems. 
 

Your Consent

By using our web site, you consent to the collection and use of this information by West Coast Laser Design, LLC. We pledge to keep you informed and updated on our privacy policy. Any changes to our policy will be posted on this web page, so you are always aware of what information we collect, how we use it, and how we protect it.

Wholesale Inquiries

Thanks for your interest in our products. If you are a specialty retailer and would like to know how to become a West Coast Laser Design wholesaler, please send an email request to westcoastlaserdesign@gmail.com.

 Once we receive your inquiry, we will contact you in 24-48 hours to find out how we can best meet your needs. If you are an existing wholesale customer and need to place an order with us, please call us at 253-985-5824

email us at:westcoastlaserdesign@gmail.com We look forward to speaking with you.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

CONTACT

  • Black Instagram Icon
  • Black Facebook Icon

Join our Mailing list